This notice describes the privacy policy of Benefit and Risk Management Services (BRMS™). This Privacy Policy applies to users of our City of Palmdale HRA Participant Portal website, and any other site maintained by BRMS. For existing BRMS customers, your access and use of the websites are governed by the terms and conditions of the agreements already entered into with BRMS, and are not subject to this policy.
We carefully guard your confidential, individual-identifiable information (commonly referred to as your personal information). Personal information includes information that identifies you, such as your name, address, telephone number, email address, social security number, date of birth and information related to your health coverage. BRMS obtains your personal information through its administrative, network services and various services related to health plans, and insurance policies. When you provide or send information to us we limit our collection and use of information to the minimum required to deliver informational health benefits services.
We only use the information gathered by our websites, or provided by you on our websites, for health benefits services. This information is shared with other entities providing health benefit services to you; however, we do work with business partners under non-disclosure agreements and may share with them certain information to develop a relationship with them.
BRMS undertakes to comply with all health information privacy laws that apply to us. Information about you may include Protected Health Information (PHI) as defined by the Health Insurance Portability & Accountability Act of 1996 (HIPAA), and Title 45, Parts 160 through 164 of the Code of Federal Regulations and other associated laws and regulations. Consistent with our respect for you and your privacy, we will not use or share your PHI for purposes other than treatment, payment or health care operations (including, but not limited to, quality assessment, fraud detection, regulatory and mandatory legal activities), or for other purposes as allowed under HIPAA.
If you choose to visit our websites, your visit and any dispute over privacy is subject to this Policy. Please send any concerns you may have about privacy on our websites to the following email address: info at brmsonline.com. BRMS will respond to your request and attempt to resolve any matters that violate BRMS policies. Our business changes constantly. This Policy may change, and use of information that we gather now is subject to the Privacy Policy in effect at the time of use. We may send, via e-mail, periodic reminders of our notices, unless you have instructed us not to, but please check our websites frequently for recent changes.